Bryan Spearman

ESC Scores “World Class” Customer Service Rating

After tabulating the results of a comprehensive, independent client satisfaction survey, Essential StaffCARE tallied an NPS, or Net Promoter Score, that more than quadruples the average for the insurance industry. “Any Net Promoter Score above a 70 is considered world-class customer service,” said Eric Gregg, CEO and Founder of ClearlyRated Business Solutions. “Essential StaffCARE scored a 74% NPS, as well as 4.7 out of a possible 5 star client rating.”

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Soaring with Eagles

For the ninth year, Insurance Applications Group has been awarded the prestigious Soaring Eagle Award from the National Association of Health Underwriters.

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When Less is More: The Paradox of Choice

There has been a growing trend in the marketing of employer-sponsored voluntary benefits that would have you believe that “more is better” and employees demand variety so they can choose benefits to fit their unique lifestyles.

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Coronavirus Advisory Information

COVID-19 and ESC Benefits

Important Updates Regarding the Current Coronavirus Pandemic
and ESC Fixed Indemnity, MEC, and Bronze Major Medical Plans

COVID-19 has swiftly introduced enormous uncertainty into the day-to-day operations of staffing companies. The purpose of this webinar is to provide Tricom customers offering ESC benefits with the information needed to confidently answer any employee questions that may arise regarding ESC benefits and COVID-19. In this brief webinar we will discuss COVID-19 testing as it relates to our Bronze Major Medical, Fixed Indemnity, and MEC health plans, as well as the ESC Short-Term Disability benefit plan. We will also review the ESC “missed premium” feature and answer any questions you may have regarding your employee’s use of our benefits at this time.

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